General
What’s the difference between repair, restoration, and customization?
Repair (relacing) fixes damage. Restoration is a full relace plus deep cleaning and conditioning for older or heavily worn gloves. Customization adds personal touches to a glove that doesn’t need repair work.
Do you work on baseball and softball gloves?
Yes, both.
Pricing & Quotes
How much will my glove cost?
It depends on the glove and what it needs — see our Repair, Restoration, and Customization pages, or request a free quote.
Are quotes really free?
Yes, with no obligation to move forward.
Do you offer a military discount?
Yes — 10% off for active duty and veterans. Just mention it when you request your quote.
Shipping & Mail-In
How do I ship my glove to you?
Once you accept and pay for your quote, we’ll email you a prepaid shipping label and simple packing instructions — nothing to figure out ahead of time.
What if my glove is lost or damaged in shipping?
We don’t currently offer shipping insurance. If your glove holds significant value to you, that’s worth factoring in when you decide how to send it our way.
Turnaround
How long will it take?
Quotes come back within 24 hours. Most work is completed in about 4 days once we start on your glove.
Customization
Can I combine multiple add-ons?
Yes — branding, a clean and condition, multicolor lacing, and specialty lace can all be combined on one order.
Team & Bulk Orders
Do you offer discounts for bulk orders?
Yes — 10% off for 5–9 gloves, 15% off for 10–19, and 20% off for 20 or more. See our Team & Bulk Orders page for details.